Gran Versalles

The staff were professional and spoke fluent English. The room was spotless and daily cleaning was thorough. The bed was comfortable with fluffy pillows. There are numerous electrical sockets available, including one at the desk if you want to charge your laptop while using it. A hotel safe is available for storage of your valuables, and is easy to operate. The windows let in plenty of sunshine during the day, and the curtains block sunlight satisfactorily if you want privacy or some rest. Wonderful location in a safe neighborhood with quick access to the metro system, as the Alonso Martínez metro station (lines 4, 5, 10) is just around the corner and the Bilbao station (lines 1, 4) is about 400 m away, yet the price is a steal compared to other four star hotels in Madrid. Considering the prime location, the room was reasonably spacious.

This was the second time I stayed at this hotel. The location is perfect: good neighborhood, restaurants and supermarkets nearby, few steps to the metro station and a few minutes walk to Colon and Serrano. The room I got this time was superb - probably a suite (although I had reserved a standard duble). It had a living room, a bedroom, and a huge bathroom. Everything superclean.

Great location and very nice staff. The checkin and checkout were smooth and the receptionists were very nice. The room was very good.

The hotel location was excellent! Very close to public transportation and easy to get a taxi when needed. And since it was not on the main road it was quiet and I was able to get a good night's sleep. The room was very comfortable, well apportioned and with excellent Wifi. The shower was nice and hot and the amenities were equally excellent. I did not have the breakfast as I felt it was too expensive.

The hotel is conveniently located near a metro station and about a 20-minute walk from the city center. Breakfast was not included in the room rate, but I paid for it separately and found it to be good value for money. The bathroom was new and clean.